"Writing on the
edge...
walking in the
Light!"
Service With a Smile"A popular author, speaker, and seminar instructor, Sara Probasco has brought to the locksmith industry an ability to laugh at ourselves while we hone our business skills. Her upbeat personality and extra-mile philosophy of life come shining through in this enjoyable collection of her finest articles." --Marc Goldberg, editor, National Publishing Co. A "Southern Belle" transplanted to West Texas by marriage, Sara Probasco found herself thrust into a whole new way of life that included locksmithing. With tongue in cheek and a smile on her lips, she shares with you her experiences with language barriers, unruly customers, handling telemarketers and drop-in salesmen, collecting delinquent accounts, and a host of other topics near and dear to the hearts of people in service-related businesses. Fifty-eight chapters include such titles as "Bedtime Stories, Locksmith Style," "Signs of the Times," "No pay, No Play," 'Tain't Funny, McGee," "Lost, but not Least," "This Ain't Burger King," and "A Murphy Kind of Day." This collection of anecdotal tales should tickle the funny bone of anyone who deals with the public day after day in a service-related business. ****************************************************** To read an excerpt of Service With A Smile" return to "Works" page and click on "Excerpt" ****************************************************** TO PURCHASE Service With A Smile: Click on "E-mail the Author" under "Quick Links" at the bottom of the yellow sidebar, on the right side of this page. Send an email to Sara. She'll get back to you right away(usually within 24 hours), telling you exactly how to order. ****************************************************** |
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